Organizational Future Orientation at the Academy of Management

This years Academy of Management Annual Meeting in Montreal has attracted over 9000 scholars from around the world. Given the size of the conference there were multiple tracks that touched Organizational Future Orientation.

My paper was discussed in the Organizational Development and Change (ODC) track. For presentation of the findings within the round table presentation I was asked to provide a handout which you can download here. It gives a brief overview of our research and shows our Maturity Model on Organizational Future Orientation and the barriers and process model how weak signals are translated in managerial action.

I also want to express my gratitude to the ODC division for honoring our research with the Rupe Chisholm Best Theory to Practice Paper Award.

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What is Corporate Foresight for you?

In our research we have found evidence that corporate foresight activities can create value in multiple ways (see also our related posts: 1, 2, 3):

  • scan for discontinuous change and reduce uncertainty
  • trigger organizational responses through integration with strategic management, R&D, marketing, corporate development or strategic controlling
  • lay the basis to influence others, such as your customers, your suppliers, public opinion or legislation
  • enhance the value of your company by providing a future story to your shareholders and stakeholders

Today we want to get your feedback on what you expect from corporate foresight activities and we invite you to take part in our poll on the the right hand side of our main page.

Please share also your view on how corporate foresight can add value to your company by leaving comments to this post.

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Exploring the value creation of corporate foresight

Corporate managers and scholars alike have been wondering if any of the foresight work in companies does create any value. Interesting insights on this question can be found in Frank Ruff’s article, where he discusses different examples of the work of Daimler’s “Society and Technology Research Group“.

He identifies five application fields of foresight in firms:

  • predicting long-term market developments, by analysing mega-trends (such as demographic change, increasing individualism. etc.)
  • identifying changes in customer needs, by anticipating not-articulated needs and actively shaping future customer needs
  • prospective evaluation of innovations, by proactive scanning of technologies and market opportunities
  • facilitating business process and organizational change, by linking environmental changes with change in internal processes and organizational structures
  • scanning and monitoring of the environment, by multi-disciplinary teams that are highly networked

For the first four application fields he provides short examples to illustrate the implementation at Daimler and to show the contributions to the business. He explains that the foresight projects were able to contribute to

  • strategic planning for the Chinese market (long-term market developments)
  • understanding the target group for the Smart “ForTwo” (identifying customer needs)
  • identification of new product features in Daimler Vans (evaluation of innovations)
  • enhancement of internal IT management (business process and organizational change)

These findings relate also on our view (discussed in our post and article) that corporate foresight contributes to the innovation success of a company through

  • providing strategic guidance (Frank’s “strategic planning“)
  • initiating innovations (Frank’s “identifying customer needs“, “evaluation of innovations”, “business process and organizational change”, “scanning and monitoring”)
  • challenging ongoing R&D projects

Only the last point of our model seems not to be implemented at Daimler. One reason for that could be that the Society and Technology Research Group seems to have more the character of a internal “think tank”, while we observed the challenging (or Opponent role as we call it) task with foresight units that were part of the R&D organization.

Full reference of the article: Ruff, F. 2006. Corporate foresight: integrating the future business environment into innovation and strategy. International Journal of Technology Management, 34(3-4): 278-295.

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Inter-organizational collaboration for foresight

Creating insights into the future is an demanding task. But from a corporate perspective early understanding of potential change can also yield many benefits, including being the first mover in a new market and being able to demand premium prices, capture a high market share and establishing a dominant position in the emerging market.

To increase the ability to make reliable predictions about trajectories of emerging markets it might be a good idea to talk to your neighbours or to people you know who might have a different perspective. Following this logic firms have started to collaborate on joint foresight capabilities. In our research we came across three different ways:

  • executive circles where typically the CEO meets with other CEOs to identify and discuss changes in the environment
  • joint foresight projects with typically two firms that have a buyers-suppliers relationship
  • multi-organizational foresight circles that combine companies from different industries to discuss emerging change from different perspectives

The first two examples we discuss in our article  “Opening up for competitive advantage – How Deutsche Telekom creates an open innovation ecosystem” (you can access the article as an open pre-print version or as the  final article published in R&D Managment). If you are more the visual type, you can also access a presentation given at the OECD.

The example of multi-organizational foresight projects is discussed in our book and illustrated below, from the perspective of one firm.

collaborating for corporate foresightWe are looking forward to your views on the feasibility and good practices of collaborative foresight projects.

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Does a high foresight ability ensure long term competitiveness?

In a recent article Riccardo Vecchiato and Claudio Roveda from the Politecnico di Milano report on their case study based research.

Explaining their motivation they emphasize that foresight research has been focused to a large extent on proposing methods and processes to identify and interpret trends (what they call reducing “state uncertainty”). More research is needed to understand how firms can create insights into the implications of trends for their own business (what they call “reducing effect uncertainty”) and help to trigger adequate responses (“reducing response uncertainty).

For their empirical research they build on case studies that provide  successful examples. They chose four firms that were able to identify and interpret trends and produce adequate responses to enhance their competitive position. Their sample includes Kodak, Nokia, Luxottica and Starbucks.

They show that for understanding the impact of change companies can follow two approaches:

  • analysing first the current industry structure and then assessing the impact of a trend or
  • analysing first the trend, deducing what kind of industry such a trend might create and then deriving their need to change.

Concluding the authors suggest that the second approach is superior, because it helps decision makers to break out of their mental models. They expect that managers will only be able to decide on measures that are decisive enough, after they have been challenged to change their mental models.

To produce responses Vecchiato and Roveda see to options:

  • betting on the trend, for example developing a new business field that emerges around the possibility to handle digital images or
  • developing strategic options, for example through corporate venturing activities, where the firm invest money in multiple business concepts that would profit from the emerging trend and waits to see which one will be successful

The authors conclude that both are valid approaches and that in some cases betting the future of the company on one completely new business field might be the only option to ensure long-term survival of the company.

Full reference and link to the article: Vecchiato, R., & Roveda, C. 2010. Strategic foresight in corporate organizations: Handling the effect and response uncertainty of technology and social drivers of change. Technological Forecasting and Social Change, In Press, Corrected Proof.

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